Spabi Terms of Service

Terms of Service

1. Introduction

Welcome to Spabi, an ecommerce website that specializes in selling idli and dosa batter, as well as appam batter. These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms and conditions. Please read them carefully.

2. Ordering and Payment

To place an order on our website, you must be at least 18 years old. By placing an order, you confirm that all the information you provide is accurate and complete. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if the information provided is incorrect. Payment for orders can be made using the available payment methods on our website. All payments are processed securely, and we do not store any payment information on our servers. Prices for our products are listed in US dollars and are subject to change without prior notice.

3. Shipping and Delivery

We offer shipping within the United States only. Shipping fees will be calculated based on the destination and weight of the order. We strive to process and ship orders within 1-2 business days. However, please note that shipping times may vary depending on the destination and any unforeseen circumstances. Once your order has been shipped, you will receive a confirmation email with tracking information. It is your responsibility to ensure that someone is available to receive the package at the provided shipping address. We are not responsible for any delays or issues caused by incorrect shipping information provided by the customer.

4. Returns and Refunds

We take pride in the quality of our products. If you are not satisfied with your purchase, please contact our customer service within 7 days of receiving the order. We may request additional information or evidence to process your return or refund. Returned products must be unused, unopened, and in their original packaging. Once we receive the returned items, we will inspect them and notify you of the status of your refund. Refunds will be issued to the original payment method used for the purchase, excluding any shipping fees. Please note that we do not accept returns or offer refunds for perishable food items that have been opened or consumed.

5. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Spabi and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission from us.

6. Limitation of Liability

Spabi shall not be liable for any indirect, incidental, special, or consequential damages that result from the use or inability to use our website or products. We make no warranties or representations regarding the accuracy or completeness of the information on our website. In no event shall our total liability exceed the amount paid by you for the specific product or service in question.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these terms shall be exclusively brought in the federal or state courts located in California.

8. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at support@spabi.com. We will be happy to assist you.